MEET PIERRE EDELINE: THE TALENTED AFTERSALES MANAGER

March 29, 2024

TELL US MORE ABOUT YOURSELF

I grew up in Orne, in Normandy. I moved to Caen when I was in high school and preparatory class. From a young age, I wanted to become an engineer. I was fascinated by understanding the complex inner workings of machines, particularly how different components come together to work seamlessly. During the preparatory course, I had the chance to explore various specializations in engineering. Faced with the choice between mechanical and electrical engineering, I was captivated by the world of energy and combustion. After completing a two-year preparatory course, I enrolled in a three-year engineering course at Nevers (ISAT:), an institution renowned for its orientation toward the automotive industry. I worked on engines, electric and thermal, and everything relating to remediation in particular. My studies were very linked to motorsport. During my second year, I took the opportunity to participate in a six-month internship in Valencia, Spain, at a prestigious research institute. During my time in Valencia, I worked on vehicle hybridization, which gave me invaluable information and experience. This internship was incredibly rewarding and reaffirmed my passion for the engineering field.

I am very proud of my journey and the chances I was given. I like what I do. I jumped at the opportunities I was given and I'm glad I did.
Pierre Edeline, aftersales manager

HOW DID YOU HEAR ABOUT IGUANA YACHTS?

Following my internship at a research center in Spain, I looked for opportunities within unconventional companies. During this search, I came across Iguana Yachts, a company that particularly resonated with me due to its location in Normandy, where I aimed to remain. Upon spontaneous application, I was fortunate to be selected by the Design Office Manager. At the age of 22, I commenced my journey at Iguana Yachts, initially focusing on tasks about battery technology before progressively expanding my skill set.

In July 2021, I formalized my commitment to the company by signing a permanent contract. I worked closely under the supervision of the head of the design office. Aside from my assigned tasks, I identified opportunities for process optimization, especially in harness plans. Recognizing their complexity and the resulting obstacles for the production team, I worked on these shots to improve understandability for individuals, regardless of their familiarity. At the same time, I undertook the task of debugging the boats, contributing to our collective quest for operational excellence.

FROM THE DESIGN OFFICE TO THE PRODUCTION TEAM

Debugging a boat before it leaves the company is a crucial stage in its launch process. Beyond mere aesthetics, I prioritize ensuring that all quality standards are met to guarantee a safe start. This involves meticulous inspection of every system, including the initialization of the IMS, batteries, basic equipment, and outboards. I devote particular attention to internal connections, a meticulous process that typically spans 10 to 12 hours. Despite its time-consuming nature, I find this task immensely rewarding, demanding both technical expertise and a profound understanding of the boat’s intricacies.

My proficiency in debugging was honed through practical training sessions with Samuel and Antonin from the after-sales service team. Recognizing the need to alleviate their workload, I proactively stepped in to address production emergencies that surged during 2022. These unattended issues were burdening the after-sales service team with additional workloads. Embracing the challenge, I devoted more time to independent production work for about 3 to 4 months.

Following this, I engaged in discussions with my manager, leading to an agreement to transition under the supervision of Benoit Beukels, the production manager. I relish the hands-on involvement in the shipyard. By closely monitoring the entire production chain, I could identify and resolve issues preemptively, mitigating potential problems before they escalated. This proactive approach not only streamlined operations but also deepened my understanding of the production process as a whole.

Nicolas Rouault and Pierre Edeline

MANAGER AT 24: A GREAT EXPERIENCE

A few months later, Samuel, the head of the after-sales team, announced his departure from the company. Bringing in a stranger seemed impractical, especially given the complexities associated with an iguana, especially overseas, which require a thorough understanding of the vessel.

After numerous discussions with management, I agreed to accept this position. By then, I had established good relationships with other members of the after-sales service team. However, my ability to undertake regular assignments worldwide has been hampered by personal reasons. We therefore decided to recruit a second technician, Max. This managerial role is my first, and it is a challenge, which requires patience and careful organization. In terms of management, I chose to empower my team. We discuss the different tasks to be carried out every day, but each week begins with a meeting regarding the weekly organization. They can therefore arrange their working time as they wish and this involves them more.

HOW DOES YOUR TEAM WORK?

To strengthen our team, Nicolas Rouault joined us in September 2023 to manage the customer relations part. He therefore takes care of interactions with them, ensures their satisfaction, and defends their interests. For my part, I supervise Max and Maugan, the two after-sales service technicians. Together we take care of the technical aspects of the boats, the refit schedule, the preparation of missions, and the organization of the site for the after-sales service part. I also take care of debugging the boats alongside Benoit, the production director.

We have a strong family-like atmosphere, and that's what sets us apart. We're all in this together, standing by each other no matter what. Nobody gets left behind; we're there to support each other. That's what I love about Iguana.
Pierre Edeline, aftersales manager

The After-sales team

Pierre Edeline (leader)
Nicolas Rouault (leader)
Maugan Nion
Max Froissart

Max Froissard

Maugan Nion

Interested in joining the team? Check out our latest positions.

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